JOB SUMMARY: Museum Gallery Attendants are responsible for safeguarding all art objects on the museum premises and preventing loss or damage to art objects and museum assets at all times. This is a part time position that can expect to work 20-25 hours per week.
ESSENTIAL JOB FUNCTIONS:
- Assure security of art objects in galleries, the sculpture garden, and on museum premises at all times.
- Observe security monitors and oversee staff/delivery entrance, facilitate checking in and out of staff credentials daily, and deliveries of non-exhibition-related packages.
- Develop and maintain working knowledge of the security equipment including cameras, alarms and communications, and ensure they are functioning properly at all times.
- Monitor entrances and exits as assigned.
- Physically patrol the building and sculpture garden, as assigned, to protect the museum and sculpture garden property against fire, theft, vandalism, and illegal entry.
- Serve as attendant in galleries for special events as scheduled.
- Responsible for gallery inventory checks at opening and closing.
- Provide immediate response to alarms and other emergency situations; resolve complaints and immediately address any issues that arise regarding the security of the premises, objects, visitors, and employees.
- React calmly and appropriately to emergencies, and cope well during such conditions.
- Represent the museum with the highest level of integrity and professionalism. Advocate and adhere to museum policies.
- Contribute to and support management decisions in a positive, professional manner.
- Maintain control of keys and visitor credentials.
- Assure confidentiality of all records and proprietary information.
- Keep record of museum property that is brought into or removed from the building by museum personnel.
- Write detailed reports for all incidents involving criminal acts, damages, accidents, or injury.
- Watch for and report irregularities such as fire hazards, leaking water pipes, and unsecure doors or windows. Always be aware of the surroundings.
- Perform other duties as assigned or required.
- Responsible to assist general public to safety during an emergency.
- Working extended hours during special events or emergencies.
- Responsible to monitor third parties on site during set up and break down of special events.
SUPERVISORY RESPONSIBILITIES: None
- High School diploma or GED; college, technical school, or training in security management, security systems, and/or security operations.
- Two (2) years of professional work experience in security or police work is helpful.
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of security operations, safety practices in a business environment, and enforcement procedures.
- Ability to anticipate problems, intervene, and prevent circumstances potentially harmful to artwork.
- Ability to represent the museum with a high level of integrity, ethics and professionalism, adhere to museum policies, and support management decisions in a positive and professional manner.
- Ability to exercise judgment as to the most appropriate approach to enforcement procedures.
- Computer skills to complete forms and paperwork and to use email
- Ability to read, understand, and complete written and verbal requests and work assignments.
- Ability to communicate orally and in writing.
- Ability to understand and follow operating procedures.
- Ability to read and interpret documents such as safety rules, information manuals, and instructions.
- Ability to provide excellent visitor services and conflict resolution skills.
- Ability to communicate effectively with individuals of varying social and cultural backgrounds.
- Ability to work independently as well as an integral part of a team
- Dependability, flexibility and adaptability in a dynamic event-driven environment
- Physically, mentally, and emotionally able to perform in a fast-paced environment while remaining flexible to changing event particulars.
- Must be able to remain calm in stressful situations and help resolve conflicts with tact and courtesy.
- Attention to detail and the ability to stay alert.
- Ability to work on your feet for up to 6-8 hours at a time.
- Ability to work positively with colleagues, artists, the public, Board of Trustees, donors and volunteers.
- This is an active position that requires the following physical activities:
- Walking through the galleries and ability to stand for long periods of time.
- Occasional lifting.
- Normal museum environment.
- Outdoor duty for long periods of time during hot summer months.