Museum Gallery Attendant – Part Time

JOB SUMMARY: 

Museum Gallery Attendants are responsible for safeguarding all art objects on the museum premises and preventing loss or damage to art objects and museum assets at all times.  This is a part time position that can expect to work 20-25 hours per week.

ESSENTIAL JOB FUNCTIONS:

  • Assure security of art objects in galleries, the sculpture garden, and on museum premises at all times.
  • Observe security monitors and oversee staff/delivery entrance, facilitate checking in and out of staff credentials daily, and deliveries of non-exhibition-related packages.
  • Develop and maintain working knowledge of the security equipment including cameras, alarms and communications, and ensure they are functioning properly at all times.
  • Monitor entrances and exits as assigned.
  • Physically patrol the building and sculpture garden, as assigned, to protect the museum and sculpture garden property against fire, theft, vandalism, and illegal entry.
  • Serve as Attendant in galleries for special events as scheduled.
  • Responsible for gallery inventory checks at opening and closing.
  • Provide immediate response to alarms and other emergency situations; resolve complaints and immediately address any issues that arise regarding the security of the premises, objects, visitors, and employees.
  • React calmly and appropriately to emergencies, and cope well during such conditions.
  • Represent the museum with the highest level of integrity and professionalism.  Advocate and adhere to museum policies.
  • Contribute to and support management decisions in a positive, professional manner.
  • Maintain control of keys and visitor credentials.
  • Assure confidentiality of all records and proprietary information.
  • Keep record of museum property that is brought into or removed from the building by museum personnel.
  • Write detailed reports for all incidents involving criminal acts, damages, accidents, or injury.
  • Watch for and report irregularities such as fire hazards, leaking water pipes, and unsecure doors or windows.  Always be aware of the surroundings.
  • Perform other duties as assigned or required.

ADDITIONAL RESPONSIBILITIES:

  • Responsible to assist general public to safety during an emergency.
  • Working extended hours during special events or emergencies.
  • Responsible to monitor third parties on site during set up and break down of special events.

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM QUALIFICATIONS:        

  • High School diploma or GED; college, technical school, or training in security management, security systems, and/or security operations.
  • Two (2) years of professional work experience in security or police work is helpful.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of security operations, safety practices in a business environment, and enforcement procedures.
  • Ability to anticipate problems, intervene, and prevent circumstances potentially harmful to artwork.
  • Ability to represent the museum with a high level of integrity, ethics and professionalism, adhere to museum policies, and support management decisions in a positive and professional manner.
  • Ability to exercise judgment as to the most appropriate approach to enforcement procedures.
  • Computer skills to complete forms and paperwork and to use email
  • Ability to read, understand, and complete written and verbal requests and work assignments.
  • Ability to communicate orally and in writing.
  • Ability to understand and follow operating procedures.
  • Ability to read and interpret documents such as safety rules, information manuals, and instructions.
  • Ability to provide excellent visitor services and conflict resolution skills.
  • Ability to communicate effectively with individuals of varying social and cultural backgrounds.
  • Ability to work independently as well as an integral part of a team
  • Dependability, flexibility and adaptability in a dynamic event-driven environment
  • Physically, mentally, and emotionally able to perform in a fast-paced environment while remaining flexible to changing event particulars.
  • Must be able to remain calm in stressful situations and help resolve conflicts with tact and courtesy.
  • Attention to detail and the ability to stay alert.
  • Ability to work on your feet for up to 6-8 hours at a time.
  • Ability to work positively with colleagues, artists, the public, Board of Trustees, donors and volunteers.

PHYSICAL REQUIREMENTS

This is an active position that requires the following physical activities:

  • Walking through the galleries and ability to stand for long periods of time.
  • Occasional lifting.

WORKING CONDITIONS:

  • Normal museum environment.
  • Outdoor duty for long periods of time during hot summer months.

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